• Full name
• Telephone and WhatsApp number
• Email address, where applicable
• Property location and property details
• Property or key-handover status
• Renovation requirements
• Estimated renovation or cabinetry budget
• Expected renovation timeline
• Information submitted through Facebook or Instagram lead forms
• Information provided during consultations, quotations or enquiries
• Other information voluntarily provided to us

We may collect your personal data when you:

• Submit an enquiry through our website
• Submit a Facebook or Instagram Instant Form
• Contact us through WhatsApp
• Call or message our business
• Request a quotation, site visit or consultation
• Communicate with our representatives
• Interact with our advertisements or other digital channels

Your personal information may be used to:

• Respond to your renovation or cabinetry enquiry
• Contact you regarding your requested consultation
• Understand your renovation requirements
• Prepare quotations, proposals and design consultations
• Arrange site visits and appointments
• Communicate with you through telephone, WhatsApp, email or other appropriate channels
• Provide information regarding our renovation and cabinetry services
• Manage customer relationships and projects
• Improve our services and customer experience
• Maintain business and administrative records
• Comply with applicable Malaysian laws and regulatory requirements

Where required by law, we will obtain the appropriate consent before using your information for additional marketing purposes.

When you submit your information through a Facebook or Instagram advertisement or Instant Form, the information you choose to provide may be transmitted to Orlin Cabinet Pro so that we can respond to your enquiry. We will use information received through these lead forms primarily to contact you regarding the renovation, cabinetry, consultation or related service that you expressed interest in. Submitting a lead form does not require you to purchase any product or service from us.

If you provide your telephone number, we may contact you by telephone or WhatsApp regarding your enquiry, consultation, quotation, site visit or requested services. Where applicable, you may ask us to stop promotional communications at any time.

We do not sell your personal information. Where reasonably necessary for our business or to provide the services you request, information may be shared with authorised employees, representatives, contractors, service providers or technology providers. We may also disclose information where required by Malaysian law, regulation, court order or competent authority.

We take reasonable administrative, organisational and technical measures to protect personal information under our control against unauthorised access, misuse, loss, disclosure, alteration or destruction.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business and record-keeping requirements, and applicable legal obligations. When personal data is no longer reasonably required, we may securely delete, destroy or anonymise it in accordance with applicable requirements.

Subject to applicable Malaysian law, you may contact us to request access to or correction of your personal information, or to raise questions regarding how your personal data is being processed. You may also request that we stop using your contact information for direct marketing communications.

Our website or advertisements may interact with third-party services including Facebook, Instagram, WhatsApp and other technology providers. Your use of those platforms may also be governed by their respective privacy policies and terms.

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology or applicable legal requirements. The latest version will be published on our website with the applicable updated date.

If you have questions about this Privacy Policy or how Orlin Cabinet Pro handles your personal information, please contact us using the details below.

Orlin Cabinet Pro
Malaysia
Website: https://orlintraders.com
Email: orlintraders@gmail.com
Telephone/WhatsApp: +60162736750